Summary: The role of our Resource Center Lead Volunteer is to create a welcoming atmosphere by providing a dignified and respectful experience through upholding A Precious Child's core values and mission. Children and families shop in our Resource Center, which is set up like a retail store and provides clothing, home goods, food and other essential items at no charge to the families we serve. This position supports with client check outs, helps with volunteer management, assists clients during their shopping visit, and replenishes and organizes areas throughout the store.

Responsibilities:  

• Run client check outs as families finish shopping.
• Assist the Resource Center Manager with volunteer management.
• Ensure both the Donation Center and Resource Center needs are being met.
• Support with inventory management.
• Help maintain a clean Resource Center and ensure it is ready for clients.
• Assist as a personal shopper for clients when needed.
• Communicate with Resource Manager at all times.
• Create a safe space for clients and volunteers.

Requirements:

• Ability to work in a fast-paced environment.

• Must be able to lift at least 25 pounds.
• Be on feet for long periods of time.
• Have a friendly demeanor towards other volunteers, staff, and all clients.
• Ability to multitask.
• Be detail oriented. 
• Must be 16 years of age or older.

Training & Supervision:

• Complete Volunteer Waiver and Orientation.
• Participate in client checkout and Captain software training.

• All training will be provided by Resource Center Manager.

Time Commitment:

• Shifts are available Monday-Friday between 9:00AM-5:00PM in 2 hour increments.
• Must be able to commit to 1-2 shifts per week.

Benefits:

• Make a difference in a child's life by collaborating with our staff and volunteers.  
• Be a part of an amazing Volunteer Team who are the core of our organization.  
• Gain valuable retail work experience.
• Regular volunteers who sign up for a weekly shift will have access to monthly emails from our Resource Center Manager which provide ongoing trainings and updates that pertain to our clients and how to handle different situations.
• Be part of a dynamic team.